In this article, learn how to log into and out of the Idencia Mobile Application
Applicable Subscription Levels:
QC MANAGER | STARTER | PRO | PRO+ | ENTERPRISE
Idencia and Users
The Idencia Mobile App was designed to be used on a one User per device basis. Only one User can be logged into Idencia on one device at a time. You cannot have more than one User logged onto a single device, or a single User logged onto more than one device at the same time.
The benefit of this is that once a User is logged into Idencia running on a device, that User will remain logged in. Even if Idencia is stopped or the device is turned off, the User does not need to log in again the next time Idencia is run. However; if a user logs in to a new device, he will be automatically logged out of any other device he may previously have logged into. For this reason, each user must have their own login credentials.
Logging Out of Idencia
There may be times, however, where you wish to change the User who will be using a device. To do this, you simply need to log the current user out of Idencia, then log in the new User.
To log out of Idencia, select the Menu icon at the top right corner of the Home screen. From the Menu, select the 'Log Out' option. The current User will be logged out, and you will be presented with the Log In screen.
Logging Into Idencia
To log back into Idencia, simply enter the new User's email address and password and press the Log In button. All new information recorded on this device will now be done by the new user.