In this article, learn how to maintain users with access to your Idencia management portal and mobile apps
Applicable Subscription Levels:
QC MANAGER | STARTER | PRO | PRO+ | ENTERPRISE
In this article:
Creating New Users
Manage Existing Users
Creating New Users
- Login to your Idencia Management Portal
- Click Users
- Click New User
- Enter an email address for your user
- Enter the user's First Name
- Enter the user's Last Name
- Enter a Password
- Confirm the Password
- Select the appropriate Access Level
For the Management Portal, there are three different access levels that a user can be assigned.
Read Only - the user can only view data on the website. They cannot add, edit or delete any data. This is perfect for a high level person who only needs to view reports, or a production level person who enters the data on the mobile app, but should not be allowed to change data on the website.
Limited Editing - the user can add Job and Product data, but cannot delete Jobs or edit completed Jobs. This is perfect for a management type of person who is working in the Management Portal to set up and manage daily production.
Full Editing - the user can add, edit or delete any data. This would be for the system administrator.
For the Mobile Application, any user can enter and view data no matter the access level. - Click Save
Editing Users
To edit a User, select the Edit icon for the User in the Users screen. You can edit all of the information for a User at any time.
Resetting a User's Password
Full Editing users have the ability to reset user passwords. To do this:
- In the Idencia Management Portal, click Users in the left-hand navigation menu
- Click the Edit button next to the user name you need to edit
- Enter the new password in the Password field
- Reenter the password in the Confirm Password field
- Click Save
Inactivating a User
- In the Idencia Management Portal, click Users in the left-hand navigation menu
- Click the Edit button next to the user name you need to edit
- Check the Disabled checkbox
- Click Save
Deleting Users
If you need to, you are able to delete Users.
To delete a User, select the Delete icon for the User in the Users screen. A confirmation page will be displayed.
Here is a short video tutorial: