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Help Center
Idencia Management Portal
Idencia Overview
The Idencia Suite
Idencia Terms and Concepts
Idencia Management Portal
Using the Management Portal
Setting Up the Idencia Management Portal
Reports & Dashboards
Idencia Mobile App
Using the Mobile App
Troubleshooting the Mobile App
Setting Up the Mobile App
Tips, Tricks, and Troubleshooting
NCDOT Specific Help
Miscellaneous
Idencia 101
Idencia News
Release Notes
Add-ons, Plugins & Integrations
Idencia API
Devices
Scanners
Technical Help
Miscellaneous
Idencia Management Portal
Using the Management Portal
Can I import Items and Item properties?
Can I import Item Types and Item Type properties?
How to I create, edit, and delete Jobs?
Can I store PDF files and other documents in Idencia?
How do I change an Item's Item Type or Job?
How do I correct a process once it has been marked complete?
How do I create a new Item using the Idencia Management Portal
How do I delete a process?
How do I track Job Shipments?
How do I Manage Items in the Management Portal?
How do I manage shipments using the Shipping Module?
What is the difference between Job shipments and running a shipping process?
How do I maintain a customer list?
Can I update ForneyVault information for just one item?
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Setting Up the Idencia Management Portal
How do I create, update, and delete processes?
Can I import my custom properties?
How do I configure my forms in the Management Portal?
What are Item Types and how do I create them?
What are Process Phases?
What is Management by Exception?
How do I prevent over production of a specific product type?
How do I add or update Users in Idencia?
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Reports & Dashboards
What is the Idencia Dashboard and how does it work?