How do I make a new user and what can I do if they don't have their own company email address?
Adding New Users
It is easy to add new users. Use the “How to add a new user” workflow in OneSource Gateway to learn how. Each new user will get an email with access to the new site with a secure password. They can change this password if they would like. We always recommend giving the lowest level of access that will allow the user to complete all necessary functions on Idencia OneSource.
A new requirement of Idencia OneSource is that each user must have an active email address that can receive and access emails. Passwords will be sent to this email address. Please see below if your workers do not have email addresses they can use.
If your users don’t have unique email addresses:
Through the practice of subaddressing, you can create an unlimited number of email addresses using a single email address. To learn more about subaddressing, please visit this link.
In Summary: Adding a “+” sign to an email address can create a unique email address for use in logging in as a particular user in Idencia OneSource.
How that would look:
- Your email address is yourname@company.com
- You would like to make an account for Billy Goat, your employee, but he doesn’t have an email address to use
- Add him as a user with an email address like yourname+billygoat@company.com
- Now, you will receive an email to your regular email inbox with a password for a user account that uses the email address yourname+billygoat@company.com
- Share with Billy Goat the password you received in the email, and the email address yourname+billygoat@company.com, he will then be able to log into Idencia OneSource using these credentials
- If he ever needed to reset his password, you would receive the email in your regular email inbox
- Billy Goat will be unable to access your email inbox and you will remain in control of your and Billy Goat’s accounts