In this article, learn about the Idencia mobile app and how it works with the management portal
Applicable Subscription Levels:
QC MANAGER | STARTER | PRO | PRO+ | ENTERPRISE
Overview
The Idencia Mobile Application is a companion app to your Idencia Management Portal. This article will provide an overview of the application, as well as how to login and out of the app.
Topics in this article include:
Video Demonstration
The Idencia Home Screen
The Home Screen Menu & Settings
Idencia and Users
Logging Out of Idencia
Logging Into Idencia
Video Demonstration
The Idencia Home Screen
The Idencia home screen will be displayed in one of two forms.
The Free-form serial numbers setting in the Mobile App determines which Home screen you see. Free-form serial numbers must be allowed when scanning RFID tags or Barcodes/QR codes. These serial numbers are considered "free-form" because the user does not control the serial number, the serial number is determined by the scanned RFID tag or Barcode/QR code.
- If you have the Free-form serial numbers Setting turned off, you will see the Home screen shown on the right. To create a new Item, use the either the Auto Generate or Form ID button. To select an existing item from a list, click the Items tab at the bottom of the screen.
- If you have the Free-form serial numbers Setting turned on (the most common setting), you will see the Home screen shown on the left. To create a new Item, multi-scan multiple items, create a new group, or continue working on existing tagged Item(s), use the Scan Tag button. To select an existing item from a list, click the Items tab at the bottom of the screen.
At the bottom of the Home screen, the date and time the device last synchronized with the Idencia server. In the example above, the Admin user is logged in and the device last synced Today at 10:27 AM
The Home Screen Menu & Settings
By selecting the Menu icon at the top-right corner of the Home screen, you will see additional commands.
- Selecting the Sync command will perform a Synchronization between the device and the Idencia server. You would use this command if you made changes in the Idencia Management Portal that you want to sync down to the device.
- Selecting the Settings command will open the Settings screen. Selecting the Settings command will display additional settings for Idencia. See the How do I configure my Idencia mobile application? page for more information.
- Selecting the Logout command will log the current User out of Idencia so you can log in a new User for this device.
Idencia and Users
The Idencia Mobile App was designed to be used on a one User per device basis. A User can only be logged into Idencia on one device at a time. You cannot have more than one User logged onto a single device, or a single User logged onto more than one device at the same time.
The benefit of this is that once a User is logged into Idencia on a device, that User will remain logged in on that device. Even if Idencia is stopped or the device is turned off, the User does not need to log in again the next time the Idencia application is opened.
Logging Out of Idencia
There may be times, however, where you wish to change the User who will be using a device. To do this, you simply need to log the current user out of Idencia, then log in the new User.
To log out of Idencia, select the Menu icon at the top right corner of the Home screen. From the Menu, select the Log Out option. The current User will be logged out, and you will be presented with the Log In screen.
Logging Into Idencia
To log back into Idencia, simply enter the new User's email address and password and press the Log In button. All new information recorded on this device will now be done by the new user.
See the How does syncing work? article for information about the synchronization process and how to determine what data is available via the mobile app.